Matic International College

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Privacy Policy

Matic International College (“we,” “our,” or “us”) is committed to protecting the privacy of our students, staff, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website https://matic.vic.edu.au and our services.
  1. Who We Are

Matic International College is a Registered Training Organisation (RTO No. 46253, CRICOS Code: 04269E) based in Victoria, Australia. We provide education and training services to domestic and international students.

  1. Information We Collect

We may collect personal information in the following ways:

  • Website interactions: When visitors leave comments, we collect the data shown in the comment form (name, email, website), along with the visitor’s IP address and browser user agent for spam detection.
  • Media uploads: If you upload images, please ensure they do not contain embedded location data (EXIF GPS). Visitors to the website may download and extract location data from images.
  • Cookies:
    • If you leave a comment, you may opt-in to save your name, email address, and website in cookies for convenience. These last for one year.
    • Login cookies are temporary and expire after two days unless “Remember Me” is selected, in which case they remain for two weeks.
    • Site preference cookies (e.g., screen options) may last up to one year.
  • Enrolment & student services: We collect information such as your name, date of birth, contact details, identification documents, education history, and emergency contact details when you apply for or undertake a course with us.
  • Sensitive information: Where necessary, we may collect health or disability information to support your study needs, in accordance with Australian privacy law.
  1. How We Use Your Information

We use your personal information for purposes including:

  • Providing education and training services.
  • Processing enrolments and managing student records.
  • Communicating with you about your course or inquiries.
  • Complying with legal and regulatory requirements (e.g., reporting to government education bodies).
  • Maintaining website functionality, security, and spam protection.
  1. Sharing of Information

We do not sell your personal information. However, we may share data:

  • With government departments and agencies as required under Australian law (e.g., Department of Education, Skills, and Employment, ASQA, CRICOS).
  • With third-party service providers who assist with IT, hosting, and spam detection.
  • Where legally required by law enforcement or regulators.

 

  1. Data Retention
  • Comments and related metadata may be retained indefinitely to assist with moderation.
  • Student enrolment records are retained as required by law and education standards.
  • Website cookies have varying expiry times as outlined above.
  1. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Withdraw consent for certain data uses (where applicable).
  • Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.
  1. Data Security

We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, modification, or disclosure.

  1. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a “Last Updated” date.

  1. Contact Us

For questions about this Privacy Policy or to request access to your information, please contact:

Matic International College
Website: https://matic.vic.edu.au


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